Beutea Holding Hiring! Full Time Supervisor - Setia Tropika in Johor, Earn up to MYR 2,600 - Ricebowl

• Minimum SPM or equivalent qualification.

• Able to work shifts, weekends, and public holidays.

• Positive attitude, willingness to learn, and strong sense of responsibility.

• Responsible, punctual, and a good team player.

• Good communication and interpersonal skills.

• Strong people-management and team-coaching skills

• Fresh and relevant experience in retail, food and beverage restaurant will be preferred.

• Possess valid Typhoid Injection Certificate and Food Handling Course Certificate (or willing to obtain upon hiring).

1. Operations & Floor Management

• Oversee day-to-day store operations.

• Ensure smooth service flow, especially during peak periods

• Coordinate effectively between kitchen and service staff.

2. Staff Supervision & Training

• Lead, train, and motivate staff.

• Conduct briefings on updates, promotions, and menu changes.

• Train new employees on service standards, SOPs, and hygiene.

• Monitor staff performance and discipline when necessary.

• Ensure self and staff attend and complete Food Handling Course.

3. Customer Service

• Handle customer inquiries, requests, and complaints professionally.

• Ensure high customer satisfaction and service consistency.

• Collect and analyze customer feedback to support improvements.

4. Quality & Hygiene Control

• Ensure full compliance with company SOPs and HALAL requirement.

• Monitor cleanliness of dining area, service stations, and equipment.

• Enforce food safety and hygiene regulations.

• Ensure self and staff complete Typhoid vaccination.

5. Inventory & Stock Management

• Monitor stock levels of consumables, cutlery, and ingredients.

• Place orders or report shortages to the manager.

• Minimize wastage and ensure proper storage procedures

6. Cashiering & Administrative Tasks

• Assist with daily cash handling / bank-in and POS system accuracy.

• Plan staff schedules and deploy manpower based on business needs.

7. Promotion

• Ensure the proper execution of all planned events and promotional activities.

• Ensure all staff are understanding in the execution and mechanics of promotional activities.

• Ensure all promotional stocks are received and replenished before and during the promotion period.

8. Others

• Perform any additional duties and responsibilities as assigned by the Company.

• Staff Discount
• Training Provided
• Performance Bonus
• Annual Leave
• EPF
• SOCSO
• EIS