- Jalan Ampang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Minimum qualification SPM and above.
Fresh graduates (Diploma/Degree) are welcome to apply.
Proficient in Mandarin and English. Mandarin is required to support Mandarin-speaking customers.
Customer service, call center, or BPO experience is an added advantage.
Responsible, detail-oriented, patient, and willing to learn.
Strong communication, active listening, problem-solving, and interpersonal skills.
Willing to work 24/7 rotational shifts, including weekends and public holidays.
Responsibilities
Provide professional customer service to customers through inbound calls, chat & email.
Handle customer inquiries with accuracy, empathy, and a service-focused attitude
Provide prompt and effective solutions to customer issues
Follow up to ensure all cases are resolved on time
Keep customer records accurate and updated in the system
Benefits
LRT - AMPANG PARK
0.1 km
MRT - AMPANG PARK
0.1 km
MRT - PERSIARAN KLCC
0.4 km
LRT - KLCC
0.5 km
LRT - DAMAI
0.8 km
MRT - CONLAY
1.0 km
MRT - RAJA UDA
1.2 km
LRT - KAMPUNG BARU
1.3 km
MRL - RAJA CHULAN
1.4 km
MRL - BUKIT NANAS
1.5 km
LRT - DATO' KERAMAT
1.6 km
MRT - BUKIT BINTANG
1.7 km
MRL - BUKIT BINTANG
1.7 km
LRT - DANG WANGI
1.8 km
MRT - TUN RAZAK EXCHANGE
2.0 km
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