CLPS Global Hiring! Full Time Cloud Analyst in - Ricebowl

Cloud Business Analyst - Incident Management

Company: CLPS

EXP: 3 years

Location: Singapore

Job Summary:

We’re Seeking Cloud Business Analyst - Incident Management to support our team in Singapore. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting.

Job Description:

• At least 3 years of experience as a Business Analyst or in an equivalent role , cyber security incident management experience, and cloud knowledge.

• Bachelor's degree in Information Systems, Information Technology, Business/Data Analytics, or a related discipline is preferred.

• Good planning, communication, and stakeholder management skills , with the ability to engage internal and external stakeholders and provide project updates to both technical and business users.

• Experience supporting project coordination and monitoring , including:

o Asset Management

o Resource tracking

o Meeting logistics

o Service and change request processing

o Records and document management

o Coordination with vendors and internal teams

• Experience in requirements gathering and analysis , including:

o Business process mapping

o Design thinking

o Preparation of requirement specifications

o Flowcharts and logical diagrams

o Process improvement

o Testing

• The role also functions as an Assistant Project Manager , supporting a manager in project delivery.

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.