Goldfinch Jewelry Hiring! Full Time Sales Representative in Pulau Pinang, Earn up to MYR 2,000 - Ricebowl

Minimum SPM or equivalent qualification.

Experience in retail sales or jewellery sales is an advantage.

Good communication and customer service skills.

Honest, responsible, disciplined and detail-oriented.

Able to perform basic calculations and handle cash and stock accurately.

Willing to learn jewellery products, sales procedures and company SOPs.

Able to work shifts, weekends and public holidays according to the outlet schedule.

Able to work independently and as part of a team.

Manage daily store operations, including opening and closing procedures, jewellery display, stock counting and store cleanliness.

Serve customers, handle sales transactions, issue invoices and process trade-in and old gold buyback transactions according to company SOP.

Prepare and maintain operational reports, including stock, old gold, cash movement, opening and closing reports.

Receive and inspect stock, verify delivery orders (DO), conduct stock audits and arrange jewellery according to categories.

Manage old gold records, packing, handover and postage according to company SOP and deadlines.

Perform banking activities every Monday, Wednesday and Friday before 4:00 PM.

Support online sales by creating TikTok content, conducting live sessions and responding to customer enquiries via the company phone.

Assist with HQ requests, booking invoices, postage arrangements and purchasing stationery or cleaning supplies when required.

Report stock discrepancies, product quality issues and store maintenance problems to the Supervisor or relevant department.

Maintain proper documentation and ensure all jewellery, trays and valuables are securely stored in the safe.

Perform other operational duties as assigned and ensure compliance with company policies and SOPs.