PEC Hiring! Full Time Senior IT Support Engineer in Pulau Pinang - Ricebowl

About

PEC, an international technology supplier, committed to enable the production of green batteries for a Blue Planet, is seeking a Senior IT Support Engineer to join our plant in Penang, Malaysia. By becoming a part of our mission, you will play a pivotal role in establishing the first large-scale battery factories in Asia, Europe and the United States, thereby contributing to a greener future. Join us in this impactful endeavor and be a driving force towards a more sustainable world.

Your tasks

We are seeking a motivated and hands-on Senior IT Support Engineer to provide end-user support and help maintain secure, reliable IT systems and infrastructure. Working with local teams and the wider organization, your responsibilities will include:

• Install, configure, deploy and maintain desktops, laptops, printers and peripherals; provide first- and second-level user support and troubleshoot hardware, software and operating-system issues.
• Manage user onboarding and offboarding, software installation, upgrades, patch management, IT asset inventory and support documentation.
• Administer Microsoft Active Directory accounts, groups, organizational units, permissions and Group Policies, including password management and access controls.
• Support LAN/WAN connectivity and assist with switches, routers, wireless access points and firewalls; monitor network reliability and coordinate with service providers.
• Maintain CCTV and recording systems, troubleshoot cameras and NVR/DVR equipment, and support surveillance system installations or expansion.
• Administer and troubleshoot Microsoft Windows Server and Hyper-V hosts and virtual machines; monitor backups and disaster recovery and assist with upgrades and migrations.
• Perform preventive maintenance and system health checks, uphold IT security policies, maintain technical records and participate in IT infrastructure improvement projects.
• Liaise with external vendors and undertake other related IT support tasks as required.

The ideal candidate has

• A Diploma or Bachelor’s Degree in Information Technology, Computer Science, Information Systems or a related field.
• At least 3 years of relevant experience in IT infrastructure, helpdesk or systems administration.
• Hands-on experience supporting Windows environments, Microsoft Active Directory and LAN/WAN networks.
• Experience supporting CCTV systems, Microsoft Windows Server and Hyper-V virtualization environments.
• Strong troubleshooting skills, good documentation practices and a proactive approach to system reliability and security.
• The ability to work independently and collaboratively, communicate clearly with users and coordinate effectively with external vendors.

Why choose PEC

Working for PEC means you will be a part of an international key player that will contribute in building the battery factories, which will play a key-role in the transformation to a carbon free society.

• You’ll have a compensation package based on the market and related to your experience
• You will have a permanent employment contract offering you security and stability
• A chance to engineer your own future and grow and develop yourself in a dynamic and international company that focuses on innovation and customer satisfaction.

Up for the challenge?

Apply preferably through *************

Send your resume and cover letter to *************