Systems Limited - APAC Hiring! Full Time Senior QA Engineer - Telco in Federal Territory - Ricebowl

Systems Limited is looking for an experienced QA Manager to lead and oversee quality assurance and testing activities across its telecommunications projects in Malaysia. The role will be responsible for defining QA strategies, establishing quality standards, managing QA teams, and ensuring successful testing and delivery of telecom solutions, including BSS/OSS, CRM, billing, order management, charging, and digital channels.

The ideal candidate should have strong telecom domain knowledge, expertise in manual and automation testing, and proven experience in QA leadership, governance, and client stakeholder management.

Responsibilities:

• Define and implement overall QA strategies, test approaches, and quality standards.
• Lead and mentor QA teams, including manual and automation engineers.
• Establish QA processes, testing standards, and defect management practices.
• Oversee functional, integration, regression, system, performance, and UAT testing.
• Drive test automation strategies and frameworks to improve testing efficiency.
• Manage defect lifecycle, root-cause analysis, and resolution tracking.
• Monitor quality KPIs, including defect leakage, test coverage, pass rates, and defect density.
• Coordinate SIT, UAT, migration, cutover, and go-live testing activities.
• Act as the primary QA contact for clients and project stakeholders.
• Collaborate with development, business analysis, and project management teams.
• Ensure compliance with project delivery methodologies, SDLC, security, and quality standards.

Qualifications:

• Bachelor's degree in Computer Science, IT, Engineering, Telecommunications, or a related field. Master's degree is an advantage.
• Strong experience leading QA for telecommunications, BSS/OSS, or digital transformation projects.
• Good understanding of telecom systems, including CRM, billing, order management, charging, provisioning, and digital channels.
• Hands-on expertise in manual and automation testing.
• Experience with testing tools and frameworks such as Selenium, Playwright, JMeter, Postman, Jira, and TestRail.
• Strong knowledge of test strategy, QA governance, API testing, integration testing, and performance testing.
• Experience managing large-scale testing programs, multiple teams, and client stakeholders.