Eyesthetica (BE Specialist Clinic) Hiring! Full Time Customer Service Executive in Federal Territory, Earn up to MYR 6,000 - Ricebowl

Customer Service Executive (Clinic) | Bangsar, Kuala Lumpur

We are looking for a friendly, responsible and service-oriented Customer Service Executive to join our team at BE Specialist Clinic.

If you enjoy interacting with people, have good communication skills and take pride in providing excellent customer service, we'd love to hear from you!

Job Responsibilities

• Attend to patient enquiries via WhatsApp, phone calls and walk-ins.
• Manage patient appointments, scheduling and follow-ups.
• Provide patients with general information about our clinic services and treatments.
• Handle patient registration, consultation bookings and payments.
• Maintain accurate patient records and update appointment schedules.
• Coordinate with doctors and clinic staff to ensure smooth daily operations.
• Provide a welcoming and professional experience for all patients.
• Assist with general administrative and clinic duties when required.

Job Requirements

• Minimum SPM qualification or equivalent.
• Previous experience in customer service, front desk or administrative roles is an advantage.
• Experience in a healthcare or aesthetic clinic is an added advantage.
• Good communication and interpersonal skills.
• Comfortable communicating with patients through WhatsApp, phone calls and face-to-face interactions.
• Proficient in basic computer skills and Microsoft Office.
• Organised, detail-oriented and able to multitask.
• Pleasant personality with a positive attitude and willingness to learn.
• Able to communicate in English and Bahasa Malaysia. Mandarin is an added advantage.

Working Hours

• Tuesday – Saturday: 9:00 AM – 6:00 PM
• Sunday & Monday: Off

What We Offer

• Competitive salary based on experience.
• Friendly and supportive working environment.
• On-the-job training and guidance.
• Opportunities to learn and grow within the aesthetic healthcare industry.
• Career development opportunities.

We look forward to welcoming a new member to our team!

Pay: RM3,500.00 - RM6,000.00 per month

Benefits:

• Free parking
• Professional development

Work Location: In person