OasisEye Specialists Hiring! Full Time Customer Service Executive in Johor, Earn up to MYR 3,000 - Ricebowl

Join Our Team as a Customer Service Executive

We’re looking for a dedicated and customer-focused Customer Service Executive to join our team. In this role, you will be the first point of contact for our customers, providing timely support, resolving inquiries, and ensuring a positive customer experience.

Ready to take the next step? Join us and let your career see further. Apply now and become part of our growing team!

JOB DESCRIPTION

• Assist patients and answer enquiries.
• Manage appointments and patient records.
• Handle billing, payments, and documentation.
• Support daily clinic operations and administration.
• Provide patient education and customer service.
• Maintain confidentiality and comply with clinic policies.
• Assist with reports, projects, and other assigned duties.
• Handle feedback and complaints professionally.
• Work closely with the team to ensure smooth clinic operations.

JOB REQUIREMENTS

• Proactive and willing to learn.
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Responsible, reliable, and multitask effectively.
• Experience in customer service or healthcare is an advantage.
• Fresh graduates are encouraged to apply.
• Mandarin proficiency is an added advantage.

Why Join Us?

• Training provided
• Career growth opportunities
• Supportive and friendly working environment
• Fresh graduates are welcome to apply.
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Responsible, reliable, and able to multitask in a fast-paced environment.
• Experience in customer service or healthcare is an added advantage.
• Fresh graduates are encouraged to apply.
• Mandarin-speaking candidates are preferred (spoken and written).

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Johor Bahru: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your expected salary?
• How much notice are you required to give your current employer?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Location:

• Johor Bahru (Preferred)

Work Location: In person