ADVANCED E-SOLUTIONS PTE. LTD. Hiring! Full Time Murex Front Office Support in Central Region (Singapore), Earn up to SGD 7,000 - Ricebowl

Job Description:

Mandate Skills:

** Murex Front Office Support

** Murex 3.1

** Sound understanding of financial markets, tradingenvironments and associated operational processes.

•    Experience in Murex Front Office support
•    Provide second-line support for front office trading, risk, andmarket data applications.
•    Ensure production break-fix and service improvement requirementstake priority over change through effective stakeholder management andexpectation setting.•    Actively minimize any IT risks across theapplication & underlying technology stack.
•    Learn and apply AI technologies including Microsoft Copilot,GitHub CoPilot, and automation tools where appropriate.
•    Contribute to effective capacity management across allapplications and underpinning platform technologies that support yourapplications.
•    Ensure all batch SLA’s/ OLA’s are appropriate, understood andagreed for the critical path of your batch processes, ensuring that youunderstand the full business impacts of any failures along that path.
•    Contribute to knowledge management across your applicationsensuring all architecture diagrams and documents, data flows and integrations,release and deployment guides, administration; disaster recovery documentation,user and/or training manuals are centrally stored and frequentlyreviewed. 
•    Ensure all fixes or known errors are maintained in the relevantknowledge or known-error databases.
•    Ensure logical access management/security procedures andpolicies are followed. 
•    Ensure all BCP/Crisis Management plans are understood.
•    Provide second-line support for front office trading, risk, andmarket data applications.
•    Ensure production break-fix and service improvement requirementstake priority over change through effective stakeholder management andexpectation setting.
•    Actively minimize any IT risks across the application &underlying technology stack.
•    Learn and apply AI technologies including Microsoft Copilot,GitHub CoPilot, and automation tools where appropriate.
•    Contribute to effective capacity management across allapplications and underpinning platform technologies that support yourapplications.
•    Ensure all batch SLA’s/ OLA’s are appropriate, understood andagreed for the critical path of your batch processes, ensuring that youunderstand the full business impacts of any failures along that path.
•    Contribute to knowledge management across your applicationsensuring all architecture diagrams and documents, data flows and integrations,release and deployment guides, administration; disaster recovery documentation,user and/or training manuals are centrally stored and frequentlyreviewed. 
•    Ensure all fixes or known errors are maintained in the relevantknowledge or known-error databases.
•    Ensure logical access management/security procedures andpolicies are followed. 
•    Ensure all BCP/Crisis Management plans are understood.
•    Experience supporting Murex or a comparable front-to-backtrading platform and Familiarity with platforms such as Bloomberg, Reuters, orother trading systems.
•    Practical experience supporting business-critical applicationswithin financial markets or banking technology.
•    Sound understanding of financial markets, trading environmentsand associated operational processes.
•    Strong production support experience, including incidentinvestigation, troubleshooting and root-cause analysis.
•    Exposure to AI, machine learning, Microsoft Copilot, or dataanalytics solutions.
•    Hands-on experience using SQL to investigate data, reconcileissues and support business processes.
•    Understanding of databases, data processing, and systemintegrations.
•    Good communication skills with the ability to interact with bothtechnical and business stakeholders.
•    Ability to manage multiple priorities and work effectively underpressure.
•    Understanding of ITIL principles, incident management, andchange management processes.