Key Responsibilities:
Patient Registration & Appointment Management
Register patients and update their information accurately in the hospital system.
Arrange appointments and assist with admission, discharge and patient transfer procedures.
Check patients’ eligibility for subsidies, insurance benefits and financial assistance.
Front Desk & Customer Service
Attend to patient and visitor enquiries at the counter, over the phone and through online platforms.
Provide clear guidance on clinic procedures, waiting times and appointment arrangements.
Manage patient queues and help ensure smooth daily operations at service counters.
Billing & Payment Support
Prepare bills, explain payment details and assist with MediShield Life, Medisave and insurance claims.
Handle payment collection and address basic billing or payment enquiries.
Work with the Finance team to resolve billing discrepancies and more complex payment issues.
Administrative & Team Coordination
Maintain up-to-date patient records and ensure information is properly documented.
Coordinate with doctors, nurses and other departments to support efficient patient services.
Assist with daily paperwork, data entry and other administrative duties as required.
Job Requirements:
Minimum GCE N/O Level
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button. We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.
JobStudio Pte Ltd
EA License No: 10C4754
EA Personnel: Pearly Poh
EA Personnel Reg No: R2089904