- Bedok East Region (Singapore) Singapore
FILOS COMMUNITY SERVICES LTD. Hiring! Full Time Senior Executive - Assistant Manager, Community Engagement in East Region (Singapore), Earn up to SGD 5,200 - Ricebowl
Senior Executive - Assistant Manager, Community Engagement
FILOS COMMUNITY SERVICES LTD.
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Job Description
Responsibilities
Role Overview
Filos Community Services is seeking a volunteer
Senior Executive / Assistant Manager
to join our
Community Engagement
department. You will support the Manager in managing the full scope of volunteer management for Filos and our corporate partners through the Volunteer Centre @ Bedok.
Key Responsibilities
Volunteer Management
Oversee the volunteer lifecycle: recruitment, screening, onboarding, training, deployment, and recognition
Coordinate volunteer deployment across Filos programmes and Volunteer Centre @ Bedok initiatives
Guide, mentor, and support volunteer leaders and teams
Track volunteer hours, retention, and feedback, and report insights to management
Corporate Partnership Management
Serve as a primary point of contact for corporate partners, managing expectations from first engagement through post-event review
Plan and deliver corporate volunteering activities aligned with each partner's CSR objectives and Filos's beneficiary needs
Conduct briefings, partner meetings, and stakeholder updates with professionalism and poise
Support partnership proposals, impact reporting, and stewardship to encourage repeat and deepened engagement
Programme & Event Coordination
Plan and coordinate volunteer-driven programmes, community events, and corporate service days
Manage timelines, logistics, and on-ground execution with staff and partners
Governance & Compliance
Ensure volunteer activities comply with Filos policies, the Charities Act, and the PDPA
Uphold safeguarding standards for vulnerable beneficiaries
Maintain accurate volunteer and partner records
Representation & Strategic Support
Represent Filos and the Volunteer Centre @ Bedok at meetings, events, and community platforms
Contribute ideas to strengthen volunteer engagement and corporate partnership models
Requirements
Education
Degree holder
in any discipline (Social Sciences, Business, Communications, or Social Work preferred)
Experience
Preferably 5 years of volunteerism experience
, ideally including team lead, committee, or project coordination roles
Experience working with corporate partners or CSR programmes is an advantage
Prior exposure to the Singapore non-profit or social service sector is an advantage
Skills & Attributes
Articulate and professional, with strong written and verbal communication
Confident in managing corporate partners, including engaging senior stakeholders and handling expectations with tact
Strong organisational, planning, and project coordination skills
Ability to lead, motivate, and manage volunteers of diverse backgrounds
Sound judgment, discretion, and sensitivity when working with vulnerable communities
Proficiency in MS Office / Google Workspace; familiarity with volunteer management or CRM platforms is a plus
Alignment with Filos's mission and values
FILOS COMMUNITY SERVICES LTD
VISION
To see effective functioning of individuals and families in the community
MISSION
To build resilience and empower individuals and families
VALUES
Faithfulness
Integrity
Love
Openness
Servanthood
SERVICES
Family Life Services
Assistance & Referral Services
Children & Youth Services
Elderly Services
FAMILY LIFE SERVICES aims to build strong ties within familes, fostering communication between parent and child through Family Life Education to Schools, Corporate and Community Organisations.
ASSISTANCE AND REFERRAL SERVICES reaches out to needy individuals and families through Bursary & Scholarship awards, Bread Distribution, Blessing projects during festive season and household assistance in kind. Filos also provides counselling services for individuals, married couples and families.
CHILDREN AND YOUTH SERVICES impart lifeskills to students that will help them in their holistic development, build their resiliency and equip them to cope with the challenges of modern day demands.
ELDERLY SERVICES provides a one-stop, home based preventive health service for elderly living in the community.
Filos Community Services is seeking a volunteer
Senior Executive / Assistant Manager
to join our
Community Engagement
department. You will support the Manager in managing the full scope of volunteer management for Filos and our corporate partners through the Volunteer Centre @ Bedok.
Key Responsibilities
Volunteer Management
Oversee the volunteer lifecycle: recruitment, screening, onboarding, training, deployment, and recognition
Coordinate volunteer deployment across Filos programmes and Volunteer Centre @ Bedok initiatives
Guide, mentor, and support volunteer leaders and teams
Track volunteer hours, retention, and feedback, and report insights to management
Corporate Partnership Management
Serve as a primary point of contact for corporate partners, managing expectations from first engagement through post-event review
Plan and deliver corporate volunteering activities aligned with each partner's CSR objectives and Filos's beneficiary needs
Conduct briefings, partner meetings, and stakeholder updates with professionalism and poise
Support partnership proposals, impact reporting, and stewardship to encourage repeat and deepened engagement
Programme & Event Coordination
Plan and coordinate volunteer-driven programmes, community events, and corporate service days
Manage timelines, logistics, and on-ground execution with staff and partners
Governance & Compliance
Ensure volunteer activities comply with Filos policies, the Charities Act, and the PDPA
Uphold safeguarding standards for vulnerable beneficiaries
Maintain accurate volunteer and partner records
Representation & Strategic Support
Represent Filos and the Volunteer Centre @ Bedok at meetings, events, and community platforms
Contribute ideas to strengthen volunteer engagement and corporate partnership models
Requirements
Education
Degree holder
in any discipline (Social Sciences, Business, Communications, or Social Work preferred)
Experience
Preferably 5 years of volunteerism experience
, ideally including team lead, committee, or project coordination roles
Experience working with corporate partners or CSR programmes is an advantage
Prior exposure to the Singapore non-profit or social service sector is an advantage
Skills & Attributes
Articulate and professional, with strong written and verbal communication
Confident in managing corporate partners, including engaging senior stakeholders and handling expectations with tact
Strong organisational, planning, and project coordination skills
Ability to lead, motivate, and manage volunteers of diverse backgrounds
Sound judgment, discretion, and sensitivity when working with vulnerable communities
Proficiency in MS Office / Google Workspace; familiarity with volunteer management or CRM platforms is a plus
Alignment with Filos's mission and values
FILOS COMMUNITY SERVICES LTD
VISION
To see effective functioning of individuals and families in the community
MISSION
To build resilience and empower individuals and families
VALUES
Faithfulness
Integrity
Love
Openness
Servanthood
SERVICES
Family Life Services
Assistance & Referral Services
Children & Youth Services
Elderly Services
FAMILY LIFE SERVICES aims to build strong ties within familes, fostering communication between parent and child through Family Life Education to Schools, Corporate and Community Organisations.
ASSISTANCE AND REFERRAL SERVICES reaches out to needy individuals and families through Bursary & Scholarship awards, Bread Distribution, Blessing projects during festive season and household assistance in kind. Filos also provides counselling services for individuals, married couples and families.
CHILDREN AND YOUTH SERVICES impart lifeskills to students that will help them in their holistic development, build their resiliency and equip them to cope with the challenges of modern day demands.
ELDERLY SERVICES provides a one-stop, home based preventive health service for elderly living in the community.
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