Key Responsibilities
1. National Parts Strategy & Brand Establishment
- Develop and execute national parts business strategy aligned with Principal and Malaysia market plan.
- Drive genuine parts penetration and reduce grey/parallel parts usage.
- Support new dealer network expansion with structured parts programs.
- Establish localized parts policies, pricing structures, and SOPs.
2. Supply Chain & China HQ Coordination
- Coordinate closely with the Principal for parts ordering, shipment, and allocation.
- Monitor lead time from China and optimize safety stock planning.
- Manage CKD and CBU parts requirements (service parts & campaign parts).
- Resolve back-order issues and urgent shipment escalation.
3. Inventory & Warehouse Management
- Set up and manage national parts warehouse operations.
- Control stock aging, slow-moving parts, and obsolescence.
- Monitor fill rate, stock turnover, and inventory health.
- Implement DMS/ERP integration for visibility across dealer network.
4. Dealer Network Performance Management
- Monitor dealer parts sales, stock levels, and compliance with OEM standards.
- Conduct dealer audits and performance reviews.
- Provide parts business coaching to dealer parts managers.
- Implement incentive schemes and genuine parts campaigns.
5. Financial & Pricing Management
- Develop competitive pricing strategy balancing cost control and market acceptance.
- Monitor gross margin, discount structures, and rebate programs.
- Prepare annual budget, forecasting, and business review reports.
- Ensure cost-efficient logistics and freight management.
6. Aftersales & Customer Experience Support
- Ensure parts availability to support service KPI and customer satisfaction.
- Support warranty parts claims and technical campaigns.
- Collaborate with Service Department to reduce vehicle downtime.
7. Compliance & Governance
- Ensure adherence to Malaysian regulatory requirements.
- Maintain documentation standards in line with HQ policy.
- Prepare for internal and external audits.
Requirements
- Bachelor’s Degree in Business, Supply Chain, Automotive Engineering or related field.
- 5 to 8 years in automotive parts operations, with at least 3 years in managerial roles.
- Experience in CKD project setup is an advantage.
- Strong coordination, negotiation and communication skills
- Strategic inventory planning and forecasting.
- Possess a strong financial acumen and cost control mindset.
- Ability to work in fast-growing, performance-driven environment.
Added Advantage
- Mandarin speaking ability (for HQ coordination at China).
- Experience in start-up automotive brand setup in Malaysia.
- Exposure to EV parts ecosystem (battery, high-voltage components).
Pay: RM7,000.00 - RM10,000.00 per month
Work Location: In person