- Jalan Yap Kwan Seng Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Working Location
Job Description
Requirements
Fresh graduates are welcome to apply.
No strict Diploma or Degree requirement.
Able to communicate and write in Mandarin for daily work.
Basic English communication skills.
Previous experience in Customer Service, Sales, WhatsApp, or Social Media handling is an advantage.
Basic computer and smartphone skills.
Patient, responsible, honest, and willing to learn.
Able to adapt to a fast-paced working environment.
Willing to work on-site at TRX, Kuala Lumpur.
Candidates who are available to start within short notice are preferred.
Full training will be provided.
Responsibilities
Handle daily customer service tasks through the company's online system.
Communicate with customers via WhatsApp and social media platforms.
Respond to customer enquiries promptly and provide suitable solutions.
Follow up on customer cases and track their progress.
Understand customer needs and provide appropriate assistance.
Organize, maintain, and update customer information and records.
Coordinate with other departments to ensure smooth case handling.
Complete tasks assigned by supervisors and provide timely updates.
Benefits
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.