- Kuala Lumpur, Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia
Working Location
Job Description
Responsibilities
Greeting customers while offering super customer service attention, taking, assembling and presenting food orders, requesting and receiving payment, operating the cash register.
Cleaning in accordance to restaurant’s sanitary standards including but not limited to sweeping and mopping floors, tables, counters, and service equipment.
Cleaning the customer service area, removing trash, and checking the restrooms.
Checking equipment to ensure that it is in proper working order, letting the maintenance team know if there might be a problem.
Backing up other crew members in their jobs, assist in any area to ensure that the food is being prepared, packaged and delivered to customer in a timely manner.
Ensure the timely movement of completed food orders from kitchen to customer table.
Understand on the menu and promotions.
Follow company’s policies and procedures for restaurant operations internally and externally.
Attending to customers needs and request.
Taking reservations and assigning seating arrangements
Ensure customer wellbeing and dining experience is take care of at all times
Perform other related duties as required or as assigned.
JOB REQUIREMENTS
Able to communicate in Mandarin effectively with customers and team members.
Friendly, customer-oriented, and willing to provide good customer service.
Good communication and interpersonal skills.
Able to work in a fast-paced restaurant environment.
Willing to work on shifts, weekends, and public holidays.
Responsible, punctual, and able to work well in a team.
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