Job Summary
Responsible for managing the daily operations of the auto detailing store, leading the team, ensuring good service quality, and achieving store sales targets.
Key Responsibilities
- Manage the daily operations of the detailing store.
- Supervise and manage the detailing team and daily work schedule.
- Ensure all detailing jobs are completed properly and on time.
- Check the quality of work before vehicles are handed back to customers.
- Handle customer enquiries, feedback, and complaints.
- Promote detailing services, packages, and products to customers.
- Monitor daily sales and work towards achieving sales targets.
- Manage stock, equipment, and detailing products used in the store.
- Ensure the store is clean, organised, and properly maintained.
- Ensure staff follow company SOPs, safety rules, and proper detailing procedures.
- Train and guide staff to improve their detailing skills and customer service.
- Prepare simple daily/weekly reports on sales, jobs, stock, and store performance.
- Identify any issues in the store and take action to resolve them.
- Work closely with management on store improvements and promotions.
Requirements
- Experience in auto detailing, car wash, automotive, retail, or a similar industry.
- Experience managing a team is an advantage.
- Good communication and customer service skills.
- Able to manage daily store operations and solve problems.
- Responsible, hands-on, and able to work independently.
Pay: RM4,000.00 - RM6,000.00 per month
Benefits:
- Additional leave
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person