jobs in ALPHA AGENCY

ALPHA AGENCY Hiring! Full Time Takaful Consultant in Kelantan, Earn up to MYR 5,000 - Ricebowl

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Working Location

  • Jalan Bayam Kota Bharu Kelantan Malaysia

Job Description

Requirements

Qualifications & Experience 

  • Minimum Diploma qualification; fresh graduates are encouraged to apply. 
  • No prior takaful experience required; training and guidance will be provided to get you started. 
  • Clear on CTOS/CCRIS as required by the employer. 
  • Must meet the applicable requirements to register as a takaful agent.

Responsibilities

Are you looking for a rewarding career with flexible working arrangements, attractive income opportunities and personal growth?

Join Alpha Agency as a Takaful Consultant and help individuals and families secure their financial future through Shariah-compliant protection solutions.

No prior experience in the takaful industry is required. Training and guidance will be provided to help you get started.

Responsibilities

Client Advisory & Service 

  • Listen to clients to understand their protection needs and explain Shariah-compliant takaful options in clear, everyday language. 
  • Recommend suitable plans and guide clients through plan features, exclusions and benefits so they can make informed choices. 
  • Help clients complete takaful applications accurately and follow up on policy issuance and documentation. 
  • Provide ongoing customer support, handle routine queries, and escalate complex issues to the team when needed.

Relationships & Business Development 

  • Build and maintain trusting relationships with clients through regular contact and personalised service. 
  • Proactively source prospects via networking, referrals and local outreach to grow your pipeline. 
  • Work toward individual performance and business development goals with a focus on sustainable client growth. 
  • Record and track leads and client interactions to keep your sales process organised and measurable.

Team Learning & Compliance 

  • Attend training sessions, team meetings and professional development programmes to strengthen product and sales skills. 
  • Follow company procedures and regulatory requirements to maintain compliance and good standing. 
  • Collaborate with colleagues to share best practices and support team targets. 
  • Maintain accurate client records and submit required paperwork on time.

Requirements

Qualifications & Experience 

  • Minimum Diploma qualification; fresh graduates are encouraged to apply. 
  • No prior takaful experience required; training and guidance will be provided to get you started. 
  • Clear on CTOS/CCRIS as required by the employer. 
  • Must meet the applicable requirements to register as a takaful agent.

Hard Skills & Knowledge 

  • Good verbal and written communication skills to explain product features and complete applications accurately. 
  • Basic ability to use mobile tools or CRM for tracking leads and client follow-ups. 
  • Comfortable learning product details, underwriting basics and simple compliance procedures. 
  • Attention to detail when handling client documents and submission forms.

Soft Skills & Qualities 

  • Self-motivated, responsible and willing to learn and improve through feedback. 
  • Friendly interpersonal style with a genuine interest in helping people and advising on financial protection. 
  • Able to work independently to manage your schedule and also contribute positively within a team. 
  • Resilient mindset for sales activities and patient persistence when building client relationships.

Compensation & Benefits 

  • Flexible working arrangements to help you balance work and personal commitments. 
  • Attractive income opportunities linked to your performance and client growth. 
  • Training and ongoing guidance to support your professional development and career progression.

Important Information

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