Working Hours & Service Period
Daily Hours:
Mondays to Fridays, 7:00 AM – 2:00 PM
(Includes a 1-hour lunch break)
Service Terms:
Services are strictly required during school terms only:
January to May
and
July to November
.
School Holiday Perks:
No services are required during the school holiday months of
June and December
(unless explicitly instructed by the school)
.
Rest Days:
Off on Saturdays, Sundays, and all gazetted public holidays.
Core Responsibilities
You will be the primary point of contact at the front desk, ensuring smooth operations across front-line management, public communication, and student administrative care.
1. Front Desk & Visitor Management
First Impressions:
Manage the main reception area by warmly greeting and guiding visitors, parents, and students.
Security & Access:
Administer basic visitor registration log protocols to maintain school security.
2. Communication & Public Enquiries
Phone Management:
Efficiently answer, filter, and direct incoming calls.
Enquiry Resolution:
Take detailed messages and respond accurately to general public or parental enquiries regarding school events or schedules.
3. Student Welfare & First Aid Support
Medical Care:
Provide basic first-aid support to students who are injured or feel unwell.
Sick Bay Management:
Supervise children resting in the sick bay, track their condition, and coordinate contacting parents or guardians for pickup.
4. General Administration
Office Support:
Assist the Administrative Manager with ad-hoc administrative tasks, data logging, and paperwork handling.
Job Requirements
Experience:
Minimum
6 months of relevant working experience
in reception, customer service, or front-desk duties—
specifically within a primary school environment
.
Technical Skills:
Basic computer literacy with practical knowledge of
Microsoft Office applications
(specifically Microsoft Word and Excel)
.
Interpersonal Attributes:
Excellent customer service skills, a calm demeanor when dealing with emergencies, and a patient, caring attitude towards young students.
Sunnyhill Ace Pte Ltd is a Singapore-based company primarily engaged in
general cleaning services, including the cleaning of offices, public areas, and factories
The company's services encompass standard office cleaning duties as detailed in its job descriptions for cleaner positions.
Typical services provided by the company include cleaning and sanitizing, dusting, vacuuming, sweeping, trash removal, restocking supplies, equipment maintenance, and ensuring safety compliance.