- Singapore
DREAMZ RESTAURANT PTE. LTD. Hiring! Full Time Supervisor in , Earn up to SGD 5,000 - Ricebowl
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Job Description
Responsibilities
Main responsibilities include:
Plan, supervise and control various operations, working closely and supporting the Director and Management
Anticipate customers need, respond promptly, acknowledge all customers and resolve complaints, ensuring complete satisfaction
Constant effective communication with managers and director regarding any customer or staff issues
Encourage and motivate staff with a positive attitude
Operate POS (point of sale) and maintain security of system
Follow the correct cash up and management of bills and house accounts, incl cash and credit card transactions
Prepare reports for Director and Management on daily basis
Manage Suppliers, Delivery and Admin by ensuring the smooth running of the floor and that duties are carried out in a professional and timeous manner
Maintain excellent product knowledge
Prepare weekly staff rosters if need be
Conduct service briefings
Ensure all front of house staff adhere to the ‘company code of conduct’ and ‘standard operating procedures’
Monitor staff closely to identify any transgressions throughout service so that these can be addressed immediate
Monitor staff service levels to establish any areas that require attention or further training and provide training where required
Ensure the correct set up for functions and bookings for the day
Ongoing menu and beverage training as well as developing regular tests
Assist the food and beverage manager with HR related matters
Monitor staff breaks and general timekeeping
Monitor and authorize staff clock in and clock out procedures
Ensure discipline is fair and correct steps are taken
REQUIREMENTS & QUALIFICATIONS
3-7 years’ experience in a F&B Trading
Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
A strong grasp of operational systems (Micros POS and Opera) and computer literacy in Microsoft Excel, Word, Power point, Outlook
Food & Beverage product knowledge
Strong organizational skills and ability to multitask
Ability to stay calm under pressure
A willingness and passion to serve
Presentable and well groomed
Ability to work long hours, day and night, including weekends and holidays
A passion to learn, teach and drive improvement in employees
International experience in a similar environment and travelling experience will be advantageous
Own transport a plus
Plan, supervise and control various operations, working closely and supporting the Director and Management
Anticipate customers need, respond promptly, acknowledge all customers and resolve complaints, ensuring complete satisfaction
Constant effective communication with managers and director regarding any customer or staff issues
Encourage and motivate staff with a positive attitude
Operate POS (point of sale) and maintain security of system
Follow the correct cash up and management of bills and house accounts, incl cash and credit card transactions
Prepare reports for Director and Management on daily basis
Manage Suppliers, Delivery and Admin by ensuring the smooth running of the floor and that duties are carried out in a professional and timeous manner
Maintain excellent product knowledge
Prepare weekly staff rosters if need be
Conduct service briefings
Ensure all front of house staff adhere to the ‘company code of conduct’ and ‘standard operating procedures’
Monitor staff closely to identify any transgressions throughout service so that these can be addressed immediate
Monitor staff service levels to establish any areas that require attention or further training and provide training where required
Ensure the correct set up for functions and bookings for the day
Ongoing menu and beverage training as well as developing regular tests
Assist the food and beverage manager with HR related matters
Monitor staff breaks and general timekeeping
Monitor and authorize staff clock in and clock out procedures
Ensure discipline is fair and correct steps are taken
REQUIREMENTS & QUALIFICATIONS
3-7 years’ experience in a F&B Trading
Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
A strong grasp of operational systems (Micros POS and Opera) and computer literacy in Microsoft Excel, Word, Power point, Outlook
Food & Beverage product knowledge
Strong organizational skills and ability to multitask
Ability to stay calm under pressure
A willingness and passion to serve
Presentable and well groomed
Ability to work long hours, day and night, including weekends and holidays
A passion to learn, teach and drive improvement in employees
International experience in a similar environment and travelling experience will be advantageous
Own transport a plus
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