- Raffles Place Downtown Core Central Region (Singapore) Singapore
REVUP PROSERVICES PTE. LTD. Hiring! Full Time Customer Service | Order Processing in Central Region (Singapore), Earn up to SGD 15 - Ricebowl
Customer Service | Order Processing
REVUP PROSERVICES PTE. LTD.
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Job Description
Responsibilities
Key Responsibilities
Process and manage customer orders accurately and promptly using SAP.
Handle incoming customer calls and respond to enquiries relating to orders, products, deliveries and general customer service matters.
Perform order entry, order amendments, cancellations and other order-related transactions.
Coordinate with internal teams such as Sales, Logistics, Warehouse and Finance to ensure smooth order fulfilment.
Follow up on order status, delivery schedules and outstanding customer requests.
Maintain accurate customer and order information in SAP.
Handle customer service documentation and general administrative duties.
Assist with resolving order discrepancies, delivery issues and other customer concerns.
Provide administrative support to the commercial/customer service team as required.
Maintain a high level of professionalism and customer service when communicating with customers.
Requirements
Diploma or equivalent qualification.
Prior experience in Customer Service, Order Processing, Sales Administration or Customer Support.
SAP experience is required, particularly in order entry/order processing.
Comfortable handling a high volume of incoming calls and customer enquiries.
Good administrative skills with strong attention to detail and accuracy.
Good communication and interpersonal skills.
Proficient in Microsoft Office applications.
Able to multitask and work effectively with different internal departments.
Interested Applicant, Please click apply Now
Trevis Teo Xiu Li
R261661973
Revup Proservices Pte Ltd
EA.24C2366
EA Personnel Name: Trevis Teo
EA Personnel No: R26161973
Process and manage customer orders accurately and promptly using SAP.
Handle incoming customer calls and respond to enquiries relating to orders, products, deliveries and general customer service matters.
Perform order entry, order amendments, cancellations and other order-related transactions.
Coordinate with internal teams such as Sales, Logistics, Warehouse and Finance to ensure smooth order fulfilment.
Follow up on order status, delivery schedules and outstanding customer requests.
Maintain accurate customer and order information in SAP.
Handle customer service documentation and general administrative duties.
Assist with resolving order discrepancies, delivery issues and other customer concerns.
Provide administrative support to the commercial/customer service team as required.
Maintain a high level of professionalism and customer service when communicating with customers.
Requirements
Diploma or equivalent qualification.
Prior experience in Customer Service, Order Processing, Sales Administration or Customer Support.
SAP experience is required, particularly in order entry/order processing.
Comfortable handling a high volume of incoming calls and customer enquiries.
Good administrative skills with strong attention to detail and accuracy.
Good communication and interpersonal skills.
Proficient in Microsoft Office applications.
Able to multitask and work effectively with different internal departments.
Interested Applicant, Please click apply Now
Trevis Teo Xiu Li
R261661973
Revup Proservices Pte Ltd
EA.24C2366
EA Personnel Name: Trevis Teo
EA Personnel No: R26161973
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