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HSBC Hiring! Full Time Vice President, Client Management in Kowloon, Hong Kong - Ricebowl

Vice President, Client Management

Kowloon City, Kowloon, Hong Kong

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Working Location

  • Kowloon City Kowloon, Hong Kong Hong Kong

Job Description

Responsibilities

We are currently seeking a high calibre professional to join our team as a Vice President, Client Management.


In this role you will:

  • Managing, owning and handling a trade portfolio;
  • Delivers AMH ’s Global Trade Solutions (GTS) CM strategy and operating model, aligned with the global GTS CM target operating model
  • Review a dedicated portfolio of clients to drive revenue and customer experience outcomes
  • End-to-end supports RM and clients from sales to transaction fulfilment
  • Contribute to achieving the overall business objective of revenue growth through revenue retention, reduced sales time on service, proactive management of GTS service performance and increased clients’ usage of self-serve solutions
  • Provide transactional trade advice to assigned clients and Coverage
  • Provide supply chain and traditional trade related expert inputs to the clients and internal


To be successful you will need:

  • A Bachelor degree preferable in business or related area
  • Strong experience in customer service-oriented roles
  • Good knowledge of traditional trade products, account opening, and banking facilities
  • Strong interpersonal skills and leadership to create a collaborative work environment with a wide variety of business stakeholders
  • Ability to work independently and make sound business decisions using good judgment and business sense
  • Ability to plan and prioritize effectively with good analytical and problem-solving skills, including the identification of appropriate experts to execute deliverables and business opportunities
  • Strong spoken and written English with fluency in Cantonese is preferred

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