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About the role

This role encompasses sales, project and major works billing, contractual maintenance and PM administration, AR aging management, Epicor system administration, and general sales and after-sales support.

Key responsibilities

• Manage quotations, costing, and billing for local, overseas, and project customers

• Handle billing specifically for major repair works and after-sales projects

• Manage overseas billing and project monitoring

• Handle project documentation post-handover

• Liaise with Finance and Supply Chain on logistics and billing matters

• Prepare and generate PM quotations and new contract agreements

• Manage monthly PM billing for contractual maintenance and after-sales services

• Coordinate maintenance schedules with the MST team upon contract award

• Maintain and update the main AR Aging master list with Finance (for Sales, Projects, and Major Repairs).

• Review outstanding balances, match against POs, and conduct weekly/monthly follow-ups.

• Coordinate with AM and BD for accounts outstanding >3 months (joint calls/emails).

• Ensure final billing and outstanding items are closed with Finance.

• Update and maintain new spare-part listings, pricing, and billing parameters in Epicor.

• Ensure spare-part information and pricing remain accurate and current.

• Assist AM with after-sales and new equipment quotations.

• Participate in co-calls with MCSTs for after-sales maintenance follow-up.

• Perform other duties assigned by the AM.

Job Requirements:

• 5.5-day (alternate Saturday) workweek.

• Minimum Diploma in any discipline with 2 -3 years of work experience in similar capacity.

• Ability to communicate at different levels within the organization.

• Have initiative and ability to work independently in a fast-paced environment