Menang Nusantara Holding Hiring! Full Time Manager, Body and Paint in Federal Territory, Earn up to MYR 8,500 - Ricebowl

Job Purpose

To lead, manage, and drive the operational and financial performance of the authorized Honda Body & Paint facility. This role ensures full compliance with Honda OEM repair standards, optimizes technician productivity, accelerates insurance claim cycle times, and delivers top-tier repair quality and customer satisfaction.

Key Responsibilities

1. Workshop Operations & OEM Compliance

• Oversee end-to-end collision repair operations, including damage assessment, structural realignment, panel beating, surface prep, paint refinishing, reassembly, and detailing.
• Enforce strict compliance with the Honda Body Repair Manual (BRM), Advanced High-Strength Steel (AHSS) welding specifications, and eco-friendly waterborne paint standards.
• Ensure mandatory pre- and post-repair diagnostic scanning and calibration for Honda SENSING / ADAS safety components.
• Implement a rigorous quality control (QC) gate at every stage to achieve a First-Time-Right (FTR) repair rate and eliminate rework.

2. Insurance Claims & Estimating Management

• Supervise the estimating team in generating precise computerized repair estimates using industry platforms (e.g., Audatex, Merimen).
• Manage relationships with insurance panel adjusters, surveyors, and claim managers to secure rapid approvals and negotiate supplementary repairs.
• Ensure all documentation, accident photographic evidence, and claim filings comply with regulatory and insurer requirements to accelerate receivables.

3. Financial & Material Management

• Formulate and meet monthly targets for labor sales, parts turnover, and Paint Material Gross Margin (PMGM).
• Coordinate closely with the Parts Department to prioritize and secure genuine Honda replacement parts, minimizing vehicle idle time.
• Control paint inventory, spray booth consumables, and shop supplies to prevent wastage and keep material costs within budgeted thresholds.

4. Leadership & Environmental Health & Safety (EHS)

• Supervise, schedule, and evaluate workshop personnel (estimators, panel beaters, painters, polishers, and service advisors).
• Coordinate with Honda principal technical trainers to keep all technicians up to date on Honda certification tiers.
• Enforce statutory workplace safety standards (OSHA/DOSH), spray booth maintenance cycles, and scheduled hazardous waste disposal (paint sludge, solvents).

5. Customer Service & Stakeholder Handling

• Manage critical customer touchpoints, escalated repair disputes, and repair timeline updates.
• Safeguard dealer Customer Satisfaction Index (CSI) scores for collision repair and post-accident delivery.

Job Type: Full-time

Pay: RM6,500.00 - RM8,500.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Automotive Body and Paint: 3 years (Required)

Work Location: In person