Tin City Impact Hiring! Full Time DIGITAL MARKETING - LEAD in Federal Territory - Ricebowl

Job Description:

1. Recruitment Support

• Review resumes and applications to shortlist candidates for open positions
• Conduct first-round interviews to assess qualifications and cultural fit, passing suitable candidates to hiring managers for further interviews
• Assist in scheduling interviews and ensuring clear communication between candidates and hiring teams

2. HR Support

• Coordinate the onboarding process for new employees to ensure a smooth welcome for all new team members
• Support the offboarding process for departing employees, including ensuring all necessary paperwork is completed
• Assist in the execution and management of TCI’s internship program

3. Office Administration

• Ensure the smooth day-to-day operation of the office, including managing internal communications and organizing office supplies
• Coordinate and oversee the daily lunch catering for the office, ensuring everything is sorted and timely
• Maintain a clean and organized office environment by liaising with vendors for office maintenance and supplies

4. Team Experience & Engagement

• Assist in planning for monthly after-work activities and team-building events to promote a positive team culture
• Assist in organizing team celebrations, such as birthdays, work anniversaries, and other milestones
• Support employee wellness programs and other initiatives to maintain a supportive and engaging workplace

5. Malaysian HR Compliance & Labour Laws

• Shadow the HR Manager and assist in understanding and implementing Malaysian HR compliance and labour laws (EPF, SOCSO, EIS, PCB, LHDN)
• Assist with ensuring the company complies with all relevant statutory requirements
• Support in preparing compliance reports and liaising with external vendors for HR and payroll-related matters

Monthly Salary Range:

RM 4,000 - 8,000

Requirements: 

• Preferably with at least 1 year of human resource experience.
• Professional or native fluency in English, both written and spoken, is required.
• Highly detail-oriented with strong organizational and documentation skills.
• Humble, Hungry, & Smart – thrives in a lean, mission-driven, and cross-functional environment.
• Familiar with Malaysian statutory requirements (EPF, SOCSO, EIS, PCB, LHDN).
• Comfortable working directly with directors and external vendors on compliance and reporting.

We're looking for someone who fits our values:

Unimpeachable Character

• We don’t gossip
• We always have a choice
• We think clarity is kindness
• We act in TCI’s best interest
• We uplift, we don’t teardown
• We do what we say we will do
• We make sure the truth is heard
• We trust & depend on each other
• We fall to the level of our systems
• We do what is right, not what is easy
• How we do anything, is how we do everything

Level 10 Humility

• We can-if
• We do not worry
• We fail forward
• We raise our hands
• We think in decades
• We reframe problems
• We invest, not borrow
• We see it, own it, do it
• We practice radical candor
• We take extreme ownership
• We don’t assume; always ask
• We lead with context not control 
• We fix the process, not the person
• We come to serve, not to be served
• We consider others more important

Competitive Excellence

• We try harder
• We eat the frog
• We are resilient
• We are only at 40%
• We fight mediocrity 
• We are always improving
• We do not miss deadlines
• We obsess over our clients
• We make people say “Wow!”
• We are ridiculously responsive
• We default to purposeful action
• We delegate, automate, eliminate
• We care most about the final inch
• We communicate clearly & concisely
• We consistently exceed expectations
• We pursue perfection to catch excellence