Key Responsibilities:
1. Credit Review & Quality Assurance
- Conduct independent reviews of loan applications and approved credit decisions to ensure compliance with company credit policies, risk appetite, and approval guidelines.
- Evaluate the quality and consistency of credit assessments, identifying gaps and recommending corrective actions.
- Perform post-mortem reviews on early delinquency and non-performing accounts to identify root causes and enhance credit underwriting standards.
2. Fraud Detection & Investigation
- Lead pre-approval reviews of high-risk applications, including verification of applicant information, supporting documents, and credit profiles.
- Identify potential fraud indicators through application pattern analysis, fraud scoring models, and internal watchlists.
- Conduct investigations into suspicious applications and recommend appropriate actions, including application holds, rejections, or escalation for further review.
- Assess dealer-related risks and perform due diligence reviews to identify potential fraudulent activities or irregularities.
3. Risk Monitoring & Fraud Trend Analysis
- Monitor fraud detection systems and risk alerts to identify emerging fraud trends and evolving threat patterns.
- Analyze fraud incidents and recommend enhancements to risk controls, policies, and detection frameworks.
- Collaborate with business stakeholders to strengthen fraud prevention and risk mitigation initiatives.
4. Regulatory Compliance & Reporting
- Ensure proper documentation and maintenance of audit trails for all review and investigation activities.
- Prepare management reports, fraud analytics, and regulatory submissions as required.
- Support CCRIS reporting, rectification exercises, and regulatory enquiries, including engagements with Bank Negara Malaysia (BNM).
- Liaise closely with Compliance, Legal, Audit, and Risk Management teams on fraud-related matters and regulatory requirements.
5. Leadership & Continuous Improvement
- Lead, coach, and develop the Credit Review team to achieve departmental objectives and service standards.
- Drive projects and initiatives aimed at enhancing departmental capabilities, process efficiency, and risk governance.
- Participate in the development and implementation of new review frameworks, controls, and fraud detection methodologies.
Requirements
- Bachelor's Degree in Business, Commerce, Economics, Finance, Banking, or a related discipline.
- Minimum 8–12 years of experience in credit evaluation, credit review, risk management, or fraud investigation within the financial services industry.
- Professional certification such as CCE, CCR, or other relevant credit/risk certifications is highly preferred.
- Strong experience in fraud detection, investigation, and credit quality assurance.
- Exposure to CCRIS reporting and regulatory engagements with Bank Negara Malaysia (BNM) will be an added advantage.
- Strong analytical, problem-solving, and decision-making capabilities.
- Proven leadership experience with the ability to manage, mentor, and develop high-performing teams.
- Excellent communication and stakeholder management skills.
- Good communication in English, Mandarin and Bahasa Malaysia
Pay: RM9,000.00 - RM11,000.00 per month
Benefits:
- Additional leave
- Dental insurance
- Flexible schedule
- Health insurance
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Application Question(s):
- What is your expected salary?
Education:
Experience:
- credit evaluation: 8 years (Preferred)
Work Location: Hybrid remote in Petaling Jaya