About Us
Hmlet is a Singapore-founded flexible living operator with a consolidated portfolio of ~3,000 units across Singapore, Hong Kong, and Japan. Hmlet operates as part of FL Holdings, a subsidiary of Mitsubishi Estate - one of Japan's largest real estate conglomerates. Backed by Mitsubishi Estate's institutional capital and deep real estate expertise, Hmlet is focused on operational excellence, portfolio optimisation, and building a fully integrated, technology-driven flexible living ecosystem across the region, with a target to expand to over 35,000 rooms globally by 2035
About the Role
You will be part of a high-performing housekeeping team at our Flex portfolio - Cantonment / Owen House, playing a pivotal role in ensuring guest satisfaction by providing a clean, comfortable, and inviting environment.
Your responsibilities will include:
- Clean and tidy guest rooms, including making beds, dusting furniture, vacuuming floors and/or carpets, and cleaning windows and mirrors
- Replenish amenities and supplies in guest rooms and public areas, such as toiletries, towels, linens, and refreshments
- Perform thorough cleaning duties and responsible for the cleanliness and maintenance of work area
- Perform laundry duties, including washing, drying, folding, and ironing linens and guest clothing when necessary
- Empty trash containers and dispose of waste in a sanitary manner
- Report any maintenance issues, any damages and any lost & found item left in checked out rooms to the appropriate personnel for prompt resolution
- Adhere to established cleaning schedules and procedures to ensure all tasks are completed efficiently and effectively
- Follow safety and sanitation guidelines to maintain a clean and hazard-free work environment
- Ensure the worksheet is kept up to date throughout the shift, keys are signed out and kept securely
- Attend special projects assigned by the Housekeeping Manager
- Respond promptly to guest requests and inquiries in a courteous and professional manner
- Maintain positive guest relations at all times
- Collaborate with other team members to ensure seamless operations and exceptional guest service
The skills, attitude, and experience we require are:
- Previous experience in housekeeping or a similar role is preferred but not required. Training will be provided.
- Strong attention to detail and the ability to maintain high cleanliness standards.
- Excellent time management skills with the ability to prioritise tasks effectively.
- Good communication and interpersonal skills. Candidates should possess conversational English skills to effectively interact with colleagues and guests.
- Physical stamina and the ability to perform repetitive tasks, such as lifting, bending, and standing for extended periods.
- Positive attitude and willingness to work collaboratively as part of a team.
- Flexibility to work various shifts, including weekends and holidays, as needed.
Pay: $1,700.00 - $1,800.00 per month
Experience:
- Housekeeping: 1 year (Preferred)
License/Certification:
- NRIC (National Registration Identity Card) (Preferred)
Work Location: In person