Assistant Quality Control Manager Assistant Quality Control Manager

WIT Venture

Full Time

KL City

Renovation & Improvement Projects• Monitor renovation, upgrading, and refurbishment works.• Coordinate with contractors to ensure quality workmanship and project completion.• Conduct site inspections and defect checking.
Procurement & Inventory Control• Manage procurement of maintenance materials, equipment, and operational supplies.• Maintain inventory records for tools, spare parts, and property assets.• Ensure sufficient stock availability for daily operations.
Housekeeping & Deep Cleaning Quality Control• Conduct deep cleaning inspections for hotel rooms and common areas.• Ensure housekeeping standards meet company requirements.• Monitor cleaning contractors’ performance and service quality. ...

Posted

12 days ago

Personal Assistant - Operation Management Personal Assistant - Operation Management

WIT Venture

Full Time

Sungai Besi

Ensure tasks are properly followed up and do not remain pending without action.
Provide timely updates to Management on progress, challenges and outcomes.
Coordinate with relevant teams to ensure smooth execution of business and operational matters. ...

Posted

12 days ago

Duty Manager (Sabah) Duty Manager (Sabah)

WIT Venture

Full Time

Kota Kinabalu

Operations & Shift Management• Oversee daily hotel/building operations during assigned shifts.• Act as the on-duty management representative to handle operational issues, emergencies, and guest concerns.• Ensure proper room allocation, occupancy control, and block room management.• Monitor front desk, housekeeping, maintenance, and security operations to ensure efficiency and service standards.
Financial & Asset Control• Monitor cash handling, deposits, refunds, and basic financial transactions during shifts.• Ensure accurate record-keeping, handover reports, and daily logs.• Safeguard company assets including keys, access cards, smart locks, equipment, and facilities.• Report any discrepancies, irregularities, or incidents immediately to management.
Guest Relations & Service Recovery• Handle escalated guest complaints professionally and ensure timely resolution.• Maintain high standards of guest satisfaction and service quality.• Coordinate with relevant departments to resolve guest-related issues. ...

Posted

12 days ago

Assistant Reservation Manager - Reservation Manager (Hospitality) Assistant Reservation Manager - Reservation Manager (Hospitality)

WIT Venture

Full Time

KL City

Handle guest requests, escalations, complaints, and service recovery promptly and professionally.
Lead, supervise, and coach the reservations and guest experience team to achieve service and operational KPIs.
Monitor team performance, guest feedback, and operational metrics, and implement improvements where needed. ...

Posted

12 days ago

HR Executive HR Executive

WIT Venture

Full Time

KL City

- Assist in preparing payroll reports, tax filings and other payroll-related documentation.
- Collaborate with the Finance team to manage employee benefits, deductions and taxation.
- Ensure employee leave, benefits, onboarding, probation, confirmation and staff movements are processed accurately in accordance with company policies and regulations. ...

Posted

12 days ago

Guest Ambassador Guest Ambassador

WIT Venture

Full Time

KL City

Guest Communication• Primary Contact: Serve as the main point of contact for guests before, during, and after their stay.• Personalized Instructions: Provide detailed check-in/out instructions tailored to each property.• Complaint Resolution: Address 100% of guest concerns, complaints, and special requests efficiently and professionally.
Coordination with Operations Team• Operational Alignment: Ensure that all booking information is accurately entered into the PMS, allowing the operations team to access real-time schedules.• Special Requirements: Communicate any special guest requirements, such as early check-ins or late check-outs, directly to the operations team when necessary.• Urgent Requests: Coordinate promptly on urgent guest needs during their stay.
Sales and Revenue Management• Revenue Optimization: Monitor booking patterns and collaborate with the marketing team to introduce targeted promotions during low-demand periods.• Upselling Opportunities: Promote additional services such as shuttle services, breakfast packages, and extended stays. ...

Posted

12 days ago

Technician Executive - Handyman Technician Executive - Handyman

WIT Venture

Full Time

KL City

• Plan, organise, and carry out preventive maintenance works for electrical systems, equipment, M&E items, and related building facilities according to the approved schedule.
• Monitor upcoming servicing, inspection, replacement, testing, and maintenance requirements and ensure timely action is taken.
• Track pending maintenance items and ensure proper follow-through until completion. ...

Posted

12 days ago

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