Valuelabs

50-200 Employees

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Information Technology Delivery Manager Information Technology Delivery Manager

ValueLabs

Full Time

KL City

  • Process Improvement: Implement ITIL frameworks to boost efficiency and reduce ticket volume.
  • System Oversight: Manage tools (ServiceNow, Zendesk, Freshdesk) and asset systems.
  • Performance Monitoring: Track KPIs like response time, resolution rate, backlog. ...
Posted
6 days ago