Uber Malaysia
101-500 Employees · Call Center / BPO ·
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Uber Malaysia Job Vacancies and Careers
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Lead improvements on support logic and processes
- Address and resolve escalations or further escalate
- Maintain stakeholder relationships ...
Posted
7 months ago
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to drivers, riders, eaters, couriers, claimants, third parties, and internal stakeholders related to incidents / accidents that occur in connection with the Uber platform
- Appropriately supports reporting parties, asks thorough questions in order to sufficiently understand the details of the incident, establishes an empathetic relationship, and ensures thorough documentation of the conversation
- Categorizes incidents / accidents with appropriate contact types for Special Investigations Unit to further investigate ...
Posted
7 months ago