Training System Development: Own the content updates and version iterations of MWF product training materials, and establish a complete feedback collection and optimization mechanism to ensure the practicality and timeliness of training content.
User Enablement: Partner with the training team to organize product function training sessions and Q&A support, ensuring frontline customer service teams understand the functions, know how to operate them, and can apply them effectively in practice, thereby improving product adoption and value realization.
