Design innovative ways to measure and improve product implementation quality, accuracy, and speed.
Establish thoughtfully crafted strategies to improve customer experience/satisfaction and improve overall client retention.
Collaborate cross-functionally with our world-class teams to drive customer satisfaction (i.e. Product/Engineering, Voice Operations, Quality Control, Business Excellence, and Recruitment).
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Create illustrations that enhance our storytelling and (as needed) evolve them into dynamic animations that add visual interest and engagement to our web pages.
Create and implement high-quality, responsive web designs using Webflow.
Monitor web analytics and participate (and contribute creative ideas) in brainstorming sessions for website improvements and new projects.
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