Head, WRB Operations, Taiwan Head, WRB Operations, Taiwan

Standard Chartered Bank

Undisclosed

Full Time

台灣

Deliver end to end operational performance and key performance indicators for WRB Operations from account opening to account servicing, for optimal client outcomes.
Represent and update respective country forums, committees or Group forums on WRB Operations matters including key updates, programs, initiatives, issues, risks or other matters requiring updates. Forums include NFRF, TPRMC, WRB MT, Client Experience forum, change management forums, etc.
Design optimal processes for hubs to execute end to end, processes that work seamlessly, efficiently and effectively to deliver optimal client outcomes with minimal errors. Maintain strong Governance over outsourced entities (intra group and externally outsourced) in line with country, Group and local applicable regulations. ...

Posted

9 hours ago

Director, Change Management Lead Director, Change Management Lead

Standard Chartered Bank

Undisclosed

Full Time

Singapore

Advise programme and initiative leads on change impacts, stakeholder management and adoption strategies.
Support the development of a strong resilience culture across the Bank.
Design and deliver enterprise-wide communications that promote awareness and understanding of Group Resilience capabilities and priorities. ...

Posted

21 hours ago

Asst Mgr, Settlements Asst Mgr, Settlements

Standard Chartered Bank

Undisclosed

Full Time

KL City

Manage a growing offshore outsource team and empower the team to take on greater responsibilities.
Collaborate with stakeholders across the organization to ensure seamless and scalable operations.
Drive the implementation of new clients, products, and services. ...

Posted

a day ago

SpSpl'st, Security Service Ops SpSpl'st, Security Service Ops

Standard Chartered Bank

Undisclosed

Full Time

台灣

Compliance & Risk Management: Strictly execute Know Your Customer (KYC) and Anti-Money Laundering (AML) due diligence. Identify potential high-risk clients, Politically Exposed Persons (PEPs), or suspicious transaction patterns, and handle escalations or reporting promptly. To Complete mandatory Trust training 12 hours every 3 years
Process Optimization & Efficiency: Contribute good ideas and participate in projects to optimize working efficiency. Introduce automation mindsets or systemic tools to reduce repetitive manual verification, minimize error rates, and shorten the Turnaround Time.
Cross-departmental Collaboration: Maintain close communication and liaison with client service, other operations and IT teams to resolve complex or non-standard cases and ensure smooth communication channels. To keep in contact with counterparty if necessary while performing daily work ...

Posted

a day ago

Head of Corporate Solutions - Alliance, Corporate Partnerships Head of Corporate Solutions - Alliance, Corporate Partnerships

Standard Chartered

Undisclosed

Full Time

Kwun Tong

Plan, lead and execute sales and service activities, and implement an effective sales and service delivery strategy to meet overall financial and performance objectives.
Drive a strong risk and control culture, managing business opportunities and associated risks within the sales teams.
Ensure adequate training and development for the sales workforce to strengthen sales management capability and performance. ...

Posted

2 days ago

Executive Director, Head of Affluent Acquisition - Alliance Executive Director, Head of Affluent Acquisition - Alliance

Standard Chartered

Undisclosed

Full Time

Tsim Sha Tsui

Your commitment to ethical sales practices and client protection will ensure all processes reflect the highest standards of integrity, avoiding any risk of mis-selling or fraud. You will also champion a culture that upholds client trust and nurtures long-term relationships.
Business ImpactAccountable for delivering and surpassing set sales targets, profitability, and productivity benchmarks, you will collaborate cross-functionally to drive client acquisition and retention. Your oversight will ensure service excellence, prompt resolution of client concerns, and seamless operational adherence to Bank policies and global procedures.

Posted

2 days ago

Inbound Virtual RM Inbound Virtual RM

Standard Chartered

Undisclosed

Full Time

KL City

Ensure the function’s operational efficiency and a smooth cross-border client experience through product set-up walkthroughs and the documentation process, facilitate documentation signing, and resolve client queries around KYC outreach, transaction confirmation and follow-ups.
For automated processes, oversee and monitor the sales closure (document management, contract signing, product set up status), KYC outreach, and transaction confirmation, ensuring timely intervention where cross-border, market-specific or documentation-related complexities arise.
Enhance the client and stakeholder experience, and comply with governance requirements by tracking and raising process gaps, emerging trends and improvement opportunities. ...

Posted

2 days ago

GTM Data Analytics GTM Data Analytics

Standard Chartered

Undisclosed

Full Time

KL City

Execute Data Mapping & Reporting Standards
Maintain standardized mapping logic across Straight2Bank Group IDs, User IDs and client email addresses to support reporting, targeting and campaign analysis.
Apply consistent data definitions, governance rules and quality controls across reporting outputs. ...

Posted

2 days ago

Asst Mgr, Settlements Asst Mgr, Settlements

Standard Chartered

Undisclosed

Full Time

KL City

Manage a growing offshore outsource team and empower the team to take on greater responsibilities.
Collaborate with stakeholders across the organization to ensure seamless and scalable operations.
Drive the implementation of new clients, products, and services. ...

Posted

2 days ago

Affiliates Relationship Lead (Singapore, Hong Kong) Affiliates Relationship Lead (Singapore, Hong Kong)

Standard Chartered

Undisclosed

Full Time

Hong Kong

Provide Bank-wide coverage and oversight of Affiliate risk to ensure the appropriate and effective embedding of internal frameworks and controls across the business.
Maintain highest standard of compliance with governance and oversight control.
Monitor and respond to emerging affiliate risks; assess and drive the response required to effectively manage these across the businesses. ...

Posted

2 days ago

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