Work with all other Engineering Departments, SIA Operations Control Centre and other SIA Divisions in managing flight, flight delays and AOG situations
Source and track AOG / station spares usage and spare loan
Act as the focal point of Engineering matters for SIA daily operations...
Engagement with educational institutions, organisations for talent pipeline. This includes working with them to participate in career fairs, internships, events etc.
Bachelor’s degree in business administration, human resources or relevant fields, with ideally more than 5 years of experience in a talent acquisition role
Experience in full-cycle recruitment in a dynamic environment....
Collaborate with platform teams, enterprise architects, and developers to conceptualize and build next-generation IT operational capabilities.
Provide mentorship and guidance to ITSM IPC (Incident, Problem, Change and DR management) Engineers, ensuring effective execution and governance of ITSM processes aligned with ITIL best practices.
Drive adoption and continuous improvement of ITSM best practices across all IT teams....
Review work procedures, controls and practices under the purview of the section for improvement and ensure they are comprehensively documented and updated.
Projects - participate in and/or manage projects which have system and/or business impact on Passenger Revenue Control department’s work processes as assigned by his/her superior. This...
Explore, analyse, and aggregate various types of data to provide business insights to the data team stakeholders. Create compelling story and visualisation to convey these insights. Ask right and inquisitive questions of the data to deliver analytics solution to the business.
Design, build and manage data marts to satisfy our growing data needs.
Be part of a project team to manage and deliver project deliverables, resources and timelines....
Develop automation solutions using tools such as Ansible and Python scripting to enhance agility and operational efficiency in middleware, monitoring, backup, and related infrastructure areas.
Support audit processes, infrastructure/network security scans, disaster recovery exercises, and security-related drills.
Research, evaluate, and deploy new middleware, monitoring, or backup technologies to reduce costs and improve operational efficiency....
Leadership & Mentoring: Foster a high-performance culture by mentoring teams and promoting skill development to build a resilient and collaborative workforce.
Experience: 7-10 years in IT operations, with 3-5 years in a leadership role overseeing DevOps, ITSM, or compliance.
Education: Bachelor’s in Computer Science, IT, or a related field....