To service and strengthen our business relationship with developers, lawyers, Valuers & real estate agents.
Ensure compliance with internal Policies, external Authorities Regulators / Legal / ML- KYC, Credit Policies and Service Standards.
Exercise due care and diligence on matters related Money Laundering and KYC in the day to day operations, which include account opening, reporting suspicions and provide support to superior and subordinates.
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Structure and negotiate complex financing deals, including loans, trade finance, cash management, and other treasury products, ensuring compliance with internal policies and regulatory requirements.
Collaborate with product specialists and internal stakeholders to cross-sell banking products and services, maximizing client profitability and wallet share.
Monitor and manage credit risk exposure of the client portfolio, ensuring timely identification and mitigation of potential issues.
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Manage disgruntled customer, handle customer complaints and escalates to relevant parties
Process customer request and ensure communication to relevant parties
As CCC team members, to be involved in special task(s) assigned to by Heads or relevant committees, as long as within the Bank’s policy and guideline.
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Coordinate with Business Users and other relevant stakeholders to plan and implement new/enhanced content or initiatives
Work with Web Administrator and Web Designers, and coordinate with various business units for the content updates and approval process for RHB group website, ensuring contents are updated on time, consistent, and error-free at all times
Support RHB stakeholders in implementing interactive projects – work closely with vendor or relevant IT teams for all content development and implementation phases
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