RCE Capital Berhad

Undisclosed

KL City

Responsibilities:
Assist the Head of Department/Immediate Superior in ensuring the team is align with organizational objectives.2. Support, maintain, and optimize Infrastructure and Systems operations to ensure high availability and performance.3. Administer various systems and application-related services, including but not limited to file servers, email systems, user account maintenance, and server patching.4. Perform routine IT operations such as backups, network troubleshooting and maintenance, server room equipment management, and office PC and peripherals maintenance.5. Manage incident resolution process, proactively following up with IT team members and vendors to ensure timely resolution of all encountered incidents.6. Generate reports on costs, usage, and inventory for licenses and IT equipment to facilitate tracking and trend analysis.7. Initiate action plans to improve overall Infrastructure operational efficiency in accordance with company IT standards and practices.8. Work independently and collaboratively within a team to ensure successful completion of tasks and projects within defined timelines.9. Log IT requests in the Helpdesk system and respond promptly to end-users' evolving needs, maintaining high levels of end-user satisfaction.10. Maintain proper documentation of IT processes, procedures, and configurations.11. Provide support for the rollout of ad-hoc projects in alignment with IT standards and practices.
Skill Required ...

Posted

2 months ago

Undisclosed

KL City

Posted

3 months ago

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