Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc
Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)
Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings
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Customer Service
Inventory Management
Team Leadership
Merchandising
Point of Sale (POS) Systems
Stock Control
Product Knowledge
Communication Skills
Problem-Solving
Problem-Solving
Problem-Solving
Sales