Job Summary:

Lead, manage and coordinate the overall logistics operations of the company to ensure efficient, timely and cost effective delivery.

Job Description:

1. Logistics Operations Management

Lead and manage daily logistics operations using the Warehouse Management System (WMS) to ensure accurate and efficient inbound and outbound processing.
Coordinate and monitor inbound activities, including receipt of goods, verification of quantities, documentation, and proper storage in accordance with FIFO/FEFO requirements for company's products.
Oversee outbound operations, ensuring timely picking, packing, dispatch, and delivery of goods according to sales orders and delivery schedules.
Ensure data accuracy and system discipline in WMS for inventory movement, stock balance, and transaction records.
Plan, monitor, and ensure vehicle preventive maintenance schedules are properly followed to minimize breakdowns and disruption to delivery operations.
Work closely with warehouse, transport, and sales teams to ensure smooth end‑to‑end logistics execution.

2. Route Planning & Delivery Scheduling

Plan and optimize daily delivery routes to ensure efficient coverage and on‑time delivery.
Review and optimize delivery schedules based on order volume, customer location, fleet availability, and operational capacity.
Monitor and improve truck utilization to maximize fleet efficiency, reduce idle time, and control transportation costs.
Ensure optimal utilization of vehicles, manpower, and delivery resources to support distribution operations.

3. Driver & Fleet Coordination

Manage driver's daily deployment, attendance, performance and discipline.
Measure and calculate driver attendance and delivery performance based on approved KPI and operational records (attendance system, delivery reports, and route schedules).
Ensure drivers comply with company SOPs, safety requirements, and delivery procedures.
Coordinate vehicle maintenance, road tax, insurance, cleanliness and compliance matters.

4. 3PL & Transport Vendor Management

Coordinate and manage third-part logistics (3PL) providers and external transporters.
Monitor 3PL service levels, delivery timelines, and operational performance .
Verify transport and logistics invoices and support cost monitoring and control.

5. Cost Control & Logistics Reporting

Monitor logistics costs including delivery, fuel, 3PL charges, and Overtime.
Prepare logistics performance reports covering delivery KPIs, cost analysis, and operational issues.
Support initiatives to improve efficiency and control logistics‑related expenses
Track and control fleet maintenance costs, including preventive and corrective maintenance, to minimize breakdowns and unplanned expenses.
Analyze cost trends and variances and highlight areas for improvement.

6. Compliance & Process Improvement

Ensure logistics operations comply with company policies, SOPs, and relevant regulatory requirements
Identify areas for logistics process improvement and support implementation of operational enhancements.
Assist in improving service levels, customer satisfaction, and overall logistics performance.

Natrad Food Sdn Bhd

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