Continuously optimize system performance, stability, resource utilization, and user experience for high-concurrency banking scenarios.
Design and develop internal developer tools, automation scripts, and workflows to boost R&D efficiency and engineering quality.
Explore emerging AI technologies (e.g., LLMs, AI Agents, AIGC) and evaluate their applications in banking business scenarios and intelligent R&D practices.
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Conduct proactive talent mapping and executive search to identify and engage high-calibre candidates; Build and maintain strategic talent pipelines for recurring senior and critical hiring needs
Provide hiring managers with informed recommendations based on candidate quality, market availability, compensation benchmarks, and potential hiring risks
Manage senior candidates throughout the recruitment process, ensuring a professional and highly engaging candidate experience
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Conduct regular performance reviews with agency partners, providing feedback, identifying areas for improvement, and recommending training or process enhancements as needed.
Collaborate with internal departments (e.g., Risk, Operations, and Customer Service) to streamline collections processes and enhance customer experience.
Stay updated on industry trends, regulations, and best practices, ensuring all agency activities comply with legal requirements and company policies.
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Consolidate stamped contracts along with the corresponding stamp duty certification on the admin portal, thereby ensuring that users have convenient access to their signed contracts.
Apply people skills to successfully request for necessary documents from customers to facilitate insurance policies issuance.
Carefully review documents submitted by customers to verify accuracy and completeness, enabling policy activation.
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