Monee

500+ Employees ·

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188 Job Vacancies

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Monee Job Vacancies and Careers

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Singapore

  • Define and monitor key performance indicators, conduct deep-dive analysis, and recommend strategy enhancements.
  • Work closely with local teams to understand market-specific needs and implement the strategy changes related to local operations.
  • Partner with Product, Engineering, and Data teams to translate strategy requirements into system capabilities, automation, and decisioning rules. ...
Posted
a month ago

KL City

  • Conduct performance reviews, one-on-one sessions and manage attendance, scheduling including workforce planning.
  • Identify training gaps and work with the Training/L&D team to upskill agents.
  • Drive a high-performance culture focused on accountability, accuracy, and customer-centricity. ...
Posted
a month ago

KL City

  • Brief, review, and optimize creative assets, ensuring clarity of message, brand alignment, and strong customer appeal
  • Plan, execute, and manage go-to-market campaigns across relevant marketing channels
  • Manage marketing asset briefing, booking setup, creation, and deployment across platforms ...
Posted
a month ago

KL City

  • Identifying and overcoming challenges through comprehensive investigation, analysis, and solution design, while continually monitoring and reporting on key issues affecting growth marketing efforts.
  • Harnessing the power of data and analytics to inform decision-making and optimize outcomes across all growth marketing initiatives.
  • Collaborating closely with cross-functional teams to lead and execute projects that support key business objectives within the marketing sphere. ...
Posted
a month ago

KL City

  • Monitor operational queues, case ageing and backlog to ensure adherence to service level agreements (SLAs).
  • Establish workload prioritisation and resource allocation strategies to optimise operational efficiency.
  • Drive timely customer updates and case ownership throughout the resolution lifecycle. ...
Posted
a month ago

KL City

  • Coach and support junior recruiters through on-the-job guidance and sharing of best practices
  • Collaborate with internal stakeholders to drive recruitment-related projects that enhance hiring efficiency and candidate experience
  • Track and report recruitment metrics to help the team stay on track and continuously improve ...
Posted
a month ago

KL City

  • Conduct regular performance reviews with agency partners, providing feedback, identifying areas for improvement, and recommending training or process enhancements as needed.
  • Collaborate with internal departments (e.g., Risk, Operations, and Customer Service) to streamline collections processes and enhance customer experience.
  • Stay updated on industry trends, regulations, and best practices, ensuring all agency activities comply with legal requirements and company policies. ...
Posted
a month ago

KL City

  • You will also help drive a more structured and scalable operations environment by ensuring visibility, alignment, and execution across stakeholders.
  • Strong analytical skills – able to work with data using Excel, dashboards, or SQL to extract insights
  • Process-minded – curious about how things work and how to make them better through SOPs, workflows, and controls ...
Posted
a month ago

KL City

  • Ensure quality assessments are conducted accurately, objectively and supported by sufficient evidence.
  • Maintain the integrity of QA methodologies, scorecards, sampling approaches, and review standards.
  • Team Leadership & Capability Development ...
Posted
a month ago

KL City

  • Act as a point of contact for employees and managers, addressing queries and providing guidance on HR policies and procedures.
  • Contribute to HR process improvements and support the development of best practices to enhance efficiency and employee experience.
  • Bachelor's degree, preferably in Human Resources, Business Administration, or a related field. ...
Posted
a month ago