ETA Date Updates: Keep customers informed about the estimated time of arrival (ETA) for their orders by updating relevant information.
Exchange/Return/Credit Note (CN) Duties: Manage exchange, return, and credit note requests for perfumeries and wholesales channels.
Monthly SOA Statement Reports: Prepare and distribute monthly Statement of Account (SOA) reports for perfumeries and wholesales channels, ensuring accuracy and timeliness.
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Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Familiarity with the beauty and perfumery industry is a plus.
LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.
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