Assist in recruiting, hiring, and training new restaurant staff, ensuring they are properly onboarded and aligned with the restaurant's values and standards.
Assist in creating and updating standard operating procedures (SOPs) to ensure consistency and efficiency in restaurant operations.
Act as a liaison between front-of-house and back-of-house staff to facilitate smooth communication and workflow.
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Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
Responding promptly to customer inquiries.
Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
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