Monitor data pipelines for drift, gaps, and outliers, escalating systematic issues with supporting evidence
Respond to client data inquiries with structured, well-reasoned written explanations including issue restatement, methodology, and resolution rationale
Collaborate with internal stakeholders (Evaluated Pricing, Index, Analytics) to clarify reference data requirements and identify upstream data gaps
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Maintain BIA and plan documentation in ServiceNow and other platforms, ensuring version control and stakeholder accessibility
Incident & Crisis Management
Engage in the Location Incident Management lifecycle - exploring Everbridge mass notifications disbursement, and Location Incident Management Team exercises and plan maintenance
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Responsible for growing key client relationships with existing users through platform training, floor walks, as well as becoming the main liaison for major client enquiries
Bachelor’s degree is required.
2+ years of experience working within the financial services industry
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Design and demonstrate technical workflows and integrations across the desktop product suite — leveraging APIs, data integrations, and client systems — to deliver measurable value within trading, analytics, and risk environments
Build and maintain strong client relationships through regular engagement, including training sessions, on-site floor walks, and virtual meetings
Support the development and rollout of new product initiatives, acting as a subject matter expert and key point of contact for priority markets and products.
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Responsible for growing key client relationships with existing users through platform training, floor walks, as well as becoming the main liaison for major client enquiries
Bachelor’s degree is required.
2+ years of experience working within the financial services industry
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Lead the development of go-to-market strategies for IGN and ICE Consolidated Feeds across Asia Pacific, including competitive positioning against direct exchange feeds and other consolidated feed providers.
Contribute to new product development and regional strategy for IGN, bringing a deep understanding of APAC market structure and client needs.
Gather and synthesise client requirements around content, latency, symbology, normalisation, entitlements, and technical onboarding; channel market intelligence to Product and Development teams to inform the roadmap.
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Operate robust SLAs for timeliness, completeness, and data quality; drive near‑real‑time updates where applicable.
Ability to use ML/NLP/LLM techniques with a human-in-the-loop approach to delivery high accurate, timely securities data to downstream teams.
Make sound, subjective decisions when interpreting legal and financial information by utilizing subject matter expertise to infer, deduce and ultimately draw the right conclusions.
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