Manage MY and SG ECAs, including partner relationships, Service level agreement performance, compliance, placement strategies and late-stage recovery tactics.
Partner with engineering, product, and other subject-matter experts to identify knowledge gaps, plan content, and coordinate a steady pipeline of documentation and learning materials.
High Agency & Taste: You operate with a high degree of autonomy and agency, possessing a refined "high taste" for quality data products and analytics frameworks.
Design, measure, and recommend A/B tests and multivariate experiments, including layout optimisation, UI/UX efficacy, algorithm effectiveness, and API performance.