Provide effective leadership to the ITSM team to ensure that processes and controls are in place to meet business needs.
Provide expertise on technical questions related to the development of ServiceNow ITSM for FWD group of companies.
Provide guidance and support on ITSM processes for FWD group of companies in the region. ...

Posted

a month ago

FWD Insurance

KL City

Posted

a month ago

Fwd Insurance

KL City

Working in close collaboration with Group Actuarial and business units to deliver requests within the agreed scope and provide regular progress update;
Exercising judgement using established practices and skills to perform checking and regression tests, define and communicate change impacts and mitigation actions, as well as maintain documentations for key stakeholders;
Escalating issues or findings to the IFRS17 CSM Development Lead or manager on a timely manner; and ...

Posted

a month ago

KL City

Collaborate with Data Architects, Data Scientists, Data Engineers, and Platform teams to design and deliver scalable data and AI solutions aligned with business objectives and analytical requirements.
Partner with business stakeholders to design, develop, and implement Generative AI and Agentic AI applications that drive business value and operational efficiency.
Work closely with Data Science teams to operationalize AI/ML models and integrate them into production environments. ...