Prepare high‑quality deliverables such as product and pricing business cases, product operating model designs, transformation roadmaps, and executive presentations tailored to client needs.
Participate in business development activities, assisting in the creation of proposals, point‑of‑view papers and thought leadership related to insurance product and pricing transformation.
Form part of project delivery teams, taking ownership of workstreams involving product and pricing analysis, data analysis, problem structuring, stakeholder interviews, and solution design.
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Design, build, and review scalable full-stack applications, APIs, workflows, dashboards, and integrations that support AI-enabled assurance use cases
Act as the bridge between business stakeholders, product owners, AI specialists, developers, and testers to ensure delivery remains aligned, practical, and outcome-focused
Inclusivity & Responsiveness: Ensure all designs adapt seamlessly across screen sizes and devices while implementing accessibility best practices for users with disabilities.
Design Systems: Develop and maintain comprehensive style guides and pattern libraries to ensure product consistency across the firm’s digital ecosystem.
Testing & Iteration: Participate in usability testing to gather feedback and embrace an iterative approach to refine designs based on real-world results.
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Supporting client relationships, business development, and account management leadership through the development of thought leadership, client and internal collateral, and training
Conducting performance reviews, serve as a positive leader and mentor, and contribute to performance feedback/training
Representing the practice in management forums and supporting the rapid, profitable growth of the business
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Guide clients through the onboarding process, ensuring a smooth transition and usage of the platform, and ensure preparation of client agreements in a timely manner.
Monitor and report on the progress of client onboarding, maintaining accurate records and providing insights to the management team.
Serve as a liaison between clients and additional stakeholders, directing them to the appropriate contacts when necessary.
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Design Target Operating Models (TOM), business process frameworks, and transformation roadmaps.
Lead business process re-engineering initiatives across underwriting, claims, policy servicing, distribution, customer management, and back-office operations.
Facilitate stakeholder workshops to define business vision, strategic objectives, requirements, and transformation priorities.
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