Lead business transformation initiatives including operating model design, future-state design, process redesign and transformation roadmap development
Lead customer transformation programmes including customer strategy, customer journey design, service design, customer engagement and experience improvement initiatives
Lead the team on client engagements to improve a broad range of business processes. Drawing on our local and global networks, you’ll learn to adapt proven IT methods and practices to fit different operational and cultural needs, in different industries. Your knowledge, experience and skills will help to shape our services. With access to talented leaders, formal learning and a wide variety of practical experience, you’ll receive all the support you need to succeed...
Help to create a positive learning culture, coaching and counselling junior team members to help them develop professionally and personally as an influential member of the team
Strong analytical and problem-solving skills
Strong drive to excel professionally, and to guide and motivate others...
Partner with SMEs to design transformation roadmaps and articulate ROI.
Maintain accurate CRM activity, forecasting, and account plans
Bachelor’s or Master’s Degree with a minimum of 6 years’ working experience, preferably with 2 years in a business consulting role in a leading consultancy firm. Candidates with lesser experience will be considered at Senior Associate Level....
Lead the team on client engagements to improve a broad range of business processes. Drawing on our local and global networks, you’ll learn to adapt proven IT methods and practices to fit different operational and cultural needs, in different industries. Your knowledge, experience and skills will help to shape our services. With access to talented leaders, formal learning and a wide variety of practical experience, you’ll receive all the support you need to succeed...