5+ years running enterprise programs, PMOs, or cross-functional implementation initiatives with direct ownership of program charters, raid logs, and steering committee reporting
Fluency building resource capacity planning spreadsheets and milestone tracking spreadsheets that hold up under executive and stakeholder scrutiny
Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail
4+ years conducting customer or user research (interviews, usability testing, surveys) with ownership of the full study lifecycle from discussion guide to insight synthesis
Fluency with thematic coding methods, survey design/statistics, and translating raw research data into usability test findings decks and journey map documents
Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail
5+ years in journalism, corporate communications, or public relations producing press releases, briefing memos, or editorial content under deadline pressure
Track record of shaping messaging for executives or media outlets, with sharp news judgment and command of AP style or equivalent editorial standards
Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail