Track operational performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), and prepare and present operational results during client meetings such as Sales and Operations Planning (S&OP) reviews
Identify operational bottlenecks, recommend and implement process improvements, and drive efficiency and automation initiatives while ensuring full compliance with internal policies and regulatory requirements
Support the execution of cross-functional projects assigned by management and undertake additional duties as required
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Identify opportunities across data flows, reporting gaps and governance structures to recommend standardization, automation and process improvements that strengthen operational performance.
Define data source, integration, transformation, semantic model and consumption requirements that enable Azure data platform initiatives to deliver at scale. Partner with analytics teams to shape Power BI dashboards, Key Performance Indicator (KPI) frameworks, reporting journeys and self-service tools that empower business users to make confident, data-driven decisions.
Frame and validate Gen AI use cases by defining business problems, success measures and responsible human-in-the-loop review processes that ensure safe and effective adoption.
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Deliver regular and accurate sales forecasting and variance analysis to ensure budget achievement and operational alignment
Keep management informed through timely submission of activity and results reports, including daily call reports, weekly work plans, and monthly and annual performance analyses
Monitor competitive activity by gathering current marketplace intelligence on pricing, products, delivery schedules, and merchandising approaches
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Establish yourself as a credible talent acquisition advisor, building trusted and lasting relationships with internal stakeholders across all levels of the organization.
Strengthen DKSH's employer brand by leading participation in career fairs, career talks, and recruitment campaigns that elevate visibility in the talent market.
Develop and implement creative, effective communication approaches for recruitment activities, engaging both internal and external audiences with clarity and impact.
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Generate data-driven insights and analytical outputs, including graphical representations and performance dashboards, to support operational decision-making and presentations.
Engage actively with cross-functional teams and Supply Chain leadership to broaden industry acumen and accelerate professional development.
Administrative duties and coordination tasks as required.
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