jobs in Daythree

Daythree

50-200 Employees · Call Center / BPO

10 Followers

9 Job Vacancies

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Daythree Job Vacancies and Careers

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Senior Bilingual Client Support Specialist (Mandarin - English) Senior Bilingual Client Support Specialist (Mandarin - English)

Daythree

Full Time

Shah Alam

  • Provide informal quality spot-checks and floor support during peak periods
  • Step in as the point of contact for the Malaysia team when the Assistant Manager is occupied with cross-market duties
  • Flag recurring process or training gaps to the Assistant Manager ...
Posted
3 days ago
Assistant Manager Assistant Manager

Daythree

Full Time

Shah Alam

  • Handle escalations beyond CSO or Senior CSO resolution authority
  • Coach and performance-manage Malaysia CSOs and the Senior CSO; drive quality calibration
  • Run cross-market alignment calls or checkpoints with Team Leaders in other markets to surface risks, share best practice, and flag inconsistencies before they reach client governance ...
Posted
4 days ago
KYC Onboarding Analyst KYC Onboarding Analyst

Daythree

Full Time

Shah Alam

  • Ensure customer profiles are complete, accurate, and compliant before account activation.
  • Conduct Customer Due Diligence (CDD) reviews in accordance with AML/CFT requirements.
  • Perform customer risk assessments based on customer profile, industry, geography, and business activities. ...
Posted
10 days ago
Bilingual Team Leader – Digital Banking Operations Bilingual Team Leader – Digital Banking Operations

Daythree

Full Time

Shah Alam

  • Strong people management skills, with experience in coaching, mentoring, and managing team performance.
  • Fluent in English and Mandarin, with strong speaking, reading, and writing proficiency.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with customers, stakeholders, and team members. ...
Posted
11 days ago
Anti-Money Laundering Analyst Anti-Money Laundering Analyst

Daythree

Full Time

Subang Jaya

  • Review and verify customer documentation to ensure compliance with regulatory standards and internal policies.
  • Ensure onboarding and KYC cases are reviewed accurately and within the required SLA/TAT.
  • Assess customer risk profiles and identify unusual, inconsistent or potentially suspicious information. ...
Posted
15 days ago
Customer Services Representative Customer Services Representative

Daythree

Full Time

Shah Alam

  • Strong communication skills, both verbal and written, with active listening abilities.
  • Ability to handle high volumes of inquiries, manage time effectively, and prioritize tasks.
  • Problem-solving skills, with attention to detail and a calm, professional approach under pressure. ...
Posted
21 days ago
Regional Enterprise Sales Manager Regional Enterprise Sales Manager

Daythree

Full Time

Shah Alam

  • Lead end-to-end sales cycles from prospecting through proposal development, commercial negotiations, and contract closure.
  • Build and manage a healthy sales pipeline with clear forecasting and revenue accountability.
  • Conduct client meetings, presentations, workshops, and business discussions both virtually and in person. ...
Posted
25 days ago
Customer Care Executive – Insurance Customer Care Executive – Insurance

Daythree

Full Time

Puchong

  • Conduct outbound calls professionally and consistently using approved scripts
  • Deliver customer satisfaction surveys (NPS) at the close of interactions
  • Apply sanctions screening and fraud checks as part of standard process ...
Posted
25 days ago
Banking Customer Service Advisor Banking Customer Service Advisor

Daythree

Full Time

Subang Jaya

  • Ability to work in a fast-paced contact center environment and manage high volumes of inquiries.
  • Comfort with computer systems, CRM tools, and digital banking platforms; good typing accuracy and speed.
  • Attention to detail and adherence to security, compliance, and confidentiality requirements. ...
Posted
a month ago