Lead the closure of both internal and customer feedback loops, manage Corrective and Preventive Actions (CAPA), and ensure timely execution to prevent recurrence
Manage and develop direct reports including quality engineers and quality inspectors, accountable for their work quality and delivery
Oversee the comprehensive quality operations, including Quality Engineering, Regulatory Compliance (tailored to QEMS requirements such as ISO 9001/14001 or relevant Malaysian standards)
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