Across Asia Assist (M) Sdn Bhd banner company
jobs in Across Asia Assist (M) Sdn Bhd

Across Asia Assist (M) Sdn Bhd

50-200 Employees · Call Center / BPO

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Across Asia Assist (M) Sdn Bhd Job Vacancies and Careers

Expired Jobs

  • Accurately log cases and maintain proper documentation in the system
  • Adhere to service level agreements (SLAs) and operational protocols
  • Prior experience in a call centre, assistance, or telematics-related role is preferred ...
Posted
3 months ago
  • Prior exposure to project management, including coordinating initiatives and driving deliverables.
  • Experience leading a team or managing people is preferred.
  • Experience in understanding and/or working with medical coding systems and having claims experience would be an added advantage, but is not a mandatory requirement. ...
Posted
4 months ago
  • Use insights to forecast future market trends and adjust strategies accordingly
  • Ensure revenue growth and profitability by optimizing pricing, sales channels, and cost structures
  • Prepare sales forecasts, proposals, tenders, and performance reports ...
Posted
5 months ago
  • Provide ad hoc information as requested to support claim processing and/or special projects.
  • Participate and assist in claims teams administrative tasks including data entry, monthly account reconciliation, client report requirements, quality checks and documentation requirements.
  • Research claim issues and respond to claim inquiries from claimants and clients. ...
Posted
5 months ago

Across Asia Assist (M) Sdn Bhd

  • and service standards.
  • Proactively communicate with travellers, clients, and service providers to ensure seamless case progression. Communications will be conducted via inbound and outbound calls, emails, SMS, and chat to facilitate timely and effective support.
  • Provide clear, accurate information regarding benefits, coverage, and claims. ...
Posted
5 months ago
  • Document all call information and coordination arrangement into the case management system
  • To liaise effectively with other members of the call centre, other departments and business partners to resolve enquiries/requests, where applicable
  • To participate in training as to ensure continuous enhancement of skills and knowledge to deliver service quality ...
Posted
5 months ago
  • Accurately log cases and maintain proper documentation in the system
  • Adhere to service level agreements (SLAs) and operational protocols
  • Prior experience in a call centre, assistance, or telematics-related role is preferred ...
Posted
5 months ago
  • Health insurance
  • Maternity leave
  • Opportunities for promotion ...
Posted
5 months ago
  • Document all call information and coordination arrangement into the case management system
  • To liaise effectively with other members of the call centre, other departments and business partners to resolve enquiries/requests, where applicable
  • To participate in training as to ensure continuous enhancement of skills and knowledge to deliver service quality ...
Posted
5 months ago
  • Accurately log cases and maintain proper documentation in the system
  • Adhere to service level agreements (SLAs) and operational protocols
  • Prior experience in a call centre, assistance, or telematics-related role is preferred ...
Posted
5 months ago