Ensure work is delegated throughout the management team in order to maximise your time spent on the shop floor.
Provide regular learning, coaching and reviews for your team to allow them to consistently deliver 5* customer experience. This includes working with them on their product knowledge, brand awareness, and customer interaction skills.
How often development takes place is up to you and the management team - every day is a learning opportunity.
...
Ensure work is delegated throughout the management team in order to maximise your time spent on the shop floor.
Provide regular learning, coaching and reviews for your team to allow them to consistently deliver 5* customer experience. This includes working with them on their product knowledge, brand awareness, and customer interaction skills.
How often development takes place is up to you and the management team - every day is a learning opportunity.
...
